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Frequently asked questions
Can I exchange my product?
Cancellation & Replacement
The conditions under which cancellation & replacement will be allowed:
The wrong product was sent by the merchant.
The product is defective.
The product was damaged in shipping.
The item was not delivered on the agreed time.
We do not exchange items that are a part of Free Gift.
Do you have a question?
If you haven't found the answer to your question, send us a message and we'll get back to you as soon as possible!
